Salesforce Developer Jobs in Mumbai GCCs

Proficiency in MS Office (Excel, Word, and Power Point) Preferred prior experience with local and remote / virtual teams Ability to work independently + seek out solutions to problems Ability to communicate clearly and effectively to a diverse audience In ITQ, we are relied on to bring expertise and continuity to our business. It takes time to build the type of deep expertise that drives innovation and helps build bold brands. We will all consistently need several cycles of success to truly have an impact and develop key skills and capabilities. As you apply for new roles, it is important for you to know that we expect a minimum of 24 months in role to ensure you are set up to drive impact and results.

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 12-20 years of overall experience with a minimum of 8 years on the Salesforce platform. Expert level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and experience in Agentforce is good to have. Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire. Preferred Certifications: Salesforce Certified Technical Architect (CTA) Salesforce Application Architect or System Architect Other AI/ML or Cloud Architect certifications

15-17+ years of experience, predominantly in consulting or strategic advisory roles, managing large-scale, complex SaaS/CRM program implementations. Platform Expertise: Deep expertise in the Salesforce platform and ecosystem, including common implementation patterns, integration challenges, custom development, and data migration strategies. Executive Presence: Exceptional communication and presentation skills, with a proven ability to build C-level relationships, navigate difficult conversations, and negotiate high-stakes outcomes. Account Recovery: Proven experience in strategic account recovery, risk mitigation, and driving platform adoption in complex, at-risk customer environments. Cross-cultural experience: Must have prior experience working in a multi-cultural environment with teams and stakeholders geographically spread Team management: Prior experience leading the program pre-sales & delivery team by fostering continuous learning and ensuring members are well-trained, while supporting and driving career growth, personal and team development, well-being, diversity, and inclusion. Methodology: Demonstrated mastery of program management methodologies (Agile, Hybrid) and the ability to apply them to complex enterprise environments. Mindset: A self-starting, individual contributor mindset with the ability to operate with a high degree of autonomy and influence across matrixed organizations. Leadership : Ability to lead a team of consultants in a matrix environment towards a common goal while navigating customer & internal organisational landscape

Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire